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Sandra Sopol
About me

With a background in science and healthcare, I first transitioned into UX as a UX researcher, before bringing a multidisciplinary lens as a designer.

Currently, I’m a Senior Product Designer at ServiceNow's AI team, where I lead design innovations across the AI search platform—ranging from data labeling tools to reimagining enterprise search with generative AI. My approach blends systems thinking, user advocacy, and a deep curiosity for emerging technologies.

Previously at IBM, I designed blockchain-enabled tools and led a global design incubator team, drawn by the company’s strong design thinking culture. As UX Design Lead at Rodan + Fields, I designed a variety of consumer-facing products, including a behavioral-change app and eCommerce experiences; my work on a check-out optimization helped increase $4.5M in revenue within its first quarter.

I’m passionate about using design for social impact, especially to uplift women and children from under-resourced communities. Outside of work, I mentor college applicants, tutored with 826 Valencia, previously served on the leadership board at HackMentalHealth, and enjoy yoga and going on adventures around the world.

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Recent speaking engagements

I value the importance of having an active voice in the design community, especially locally in San Francisco Bay Area. It gives me the opportunities to make new connections, stay connected, and learn from others. 

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SANDRA SOPOL 2024

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